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FAQs

Are your products tested on animals?
NEVER.

Are your products Vegan?
The only ingredients we use that are not vegan are Beeswax, Propolis, Royal Jelly, Hydrolyzed Collagen and Honey. As long as any of those is not listed as an ingredient on the product label, it would be a wholly vegan product.

I don’t live in the USA. Can I still buy your products?
You most certainly can! We now offer international shipping through our website! Just add the items you'd like to purchase to your cart, and check out in a breeze :).

How long before I see results?
It would of course vary depending on the product, your age, skin type, whether the problems are genetic, how bad the problem areas are, etc. On an average, customers have seen an improvement after 6-12 weeks of regular use.

The product I received looks different than my previous order of it. Did the formula change?

All of our products are made fresh in small batches and the color, consistency etc does vary slightly from batch to batch because of the natural ingredients in it (which have a color of their own). We do not add any artificial colors to make the product 'look good'. All of our ingredients and formulas stay exactly the same.

Do you have a sunscreen in your line?
Not currently. We are working on it though and it will be up here on the website as soon as it is ready!

How can I get free products or samples?
Unfortunately, we do not offer any sample sizes at this point. Become a member of our club periodically get a chance to review our products!

I am interested in purchasing a product but it seems to be out of stock both here and on Amazon. Have you stopped making it?
No! We sometimes run out of inventory due to the product’s popularity and the fact that all our products are manufactured in small quantities to ensure freshness. While the next batch is always in the making, we would recommend that you purchase more while the product is still in stock, so that you don’t have to wait.

I don’t think the product was for me. How do I return it and get a refund?
Just contact us with your order # and we will process the refund within 1-5 business days. You do not need to return the product.

I am pregnant and/ or nursing. Can I use your products?
We do recommend that you take your doctor’s opinion on this. Our products have not been tested on pregnant or nursing women.
 
Is the new Vanilla Orange Stretch Marks & Scars Defense Cream the same product as the original formula?
Yep! It's the exact same formula that is so popular among our customers but with an added whiff of sweet sugary goodness :). 

What is the difference between the Day-to-Night Eye Gel and the Age Defense Eye Cream?
While both eye care products address similar skin concerns, the ingredient lists are slightly different. Some of the major differences are:
  1. ScentThe eye gel smells of cucumbers whereas the eye cream smells of minty green tea
  2. Texture - Depending on your preference, one is a thin gel and the other is a creamy moisturizer.
  3. UsageBoth can be used morning and or night but some customers find best results when using both products together, one in the morning and the other at night.

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